Mattress Firm

12260 Rockville Pike
Rockville, MD 20852 301-468-4828

Ratings

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Consumer Ratings for Mattress Firm — 24 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Reliability (standing behind products, delivering on time, etc.)
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Consumer Comments for Mattress Firm

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Consumer from BETHESDA, MD
Mar 06, 2025
Recommended
Needed a new firm mattress. They had several on display. Salesperson was helpful but not pushy. Delivery of new mattress and removal of old one done quickly and efficiently.
Consumer from ROCKVILLE, MD
May 29, 2024
Recommended
Recommendation for adjustable bed frame (without being pushy) made all the difference for my back problem. I hadn't thought of it.
Consumer from BETHESDA, MD
May 19, 2024
Recommended
the customer service department at mattress firm is excellent. unfortunately, the mattress i chose was not for me so it had to be returned. the company was on time delivering and then picking up the return. they promptly gave me a refund.

...and 21 more consumer comments for Mattress Firm