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Mattress Firm

12260 Rockville Pike
Rockville, MD 20852 301-468-4828

Ratings

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?%    
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Consumer Ratings for Mattress Firm — 24 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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?%    
Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Overall quality
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Consumer Comments for Mattress Firm

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Consumer from BETHESDA, MD
Aug 28, 2024
Recommended
I needed a firm mattress. The salesperson showed me a number of them but didn't push a certain one and didn't try to hurry me along as I tried various mattresses. Found one I definitely liked which was delivered professionally and they took the old one away. An easy process all around.
Consumer from ROCKVILLE, MD
May 29, 2024
Recommended
Recommendation for adjustable bed frame (without being pushy) made all the difference for my back problem. I hadn't thought of it.
Consumer from BETHESDA, MD
May 19, 2024
Recommended
the customer service department at mattress firm is excellent. unfortunately, the mattress i chose was not for me so it had to be returned. the company was on time delivering and then picking up the return. they promptly gave me a refund.

...and 21 more consumer comments for Mattress Firm

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