Havertys Furniture
1428 Rockville Pike
Rockville, MD 20852 301-230-2310
Rockville, MD 20852 301-230-2310
Checkbook's Top Rating | |
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Quality | NO |
- 85 ratings
- 70% gave a "superior" overall rating
- Compare 79 nearby furniture stores
- "Ordered dining room and living room furniture. Great experience overall from purchase to delivery. Great..."
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Consumer Ratings for Havertys Furniture — 85 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for Havertys Furniture
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Has an online gallery/catalog
- Repair services available for case pieces and/or upholstered furniture
- Customers can order directly from store’s website
- Soil and stain treatment for upholstered furniture upon request
- Website offers room designer software
- Custom upholstery services
- Website offers the “See in my room” AR (augmented reality) tool
- In-home interior design services available
- Website lists prices for most items
Store's payment policy for furniture that is special ordered
- Full payment required at the time of purchase
Return time period for special-order items (in original condition)
No returns
Restocking fee
No returns
Return time period for in-stock items (in original condition)
3 days
Restocking fee
15%
Consumer Comments for Havertys Furniture
Feb 20, 2024
Jan 23, 2023
Nov 21, 2022
...and 6 more consumer comments for Havertys Furniture