Ethan Allen

1800 Rockville Pike
Rockville, MD 20852 301-984-4360
Checkbook's Top Rating
Quality NO

Consumer Ratings for Ethan Allen — 48 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Business Policies for Ethan Allen

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • Website offers the “See in my room” AR (augmented reality) tool
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
10 days
Restocking fee what is this?
15%

Consumer Comments for Ethan Allen

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Consumer from Rockville, MD
Aug 10, 2020
Good furniture but overpriced
Consumer from Derwood, MD
Apr 04, 2020
Product from Hunter Douglas (Shades) was inferior and installation greatly delayed. Took three attempts to get it to function as advertised.
Consumer from Potomac, MD
Jan 24, 2019
Purchased custom made sofa and two upholstered chairs on sale, so price was very good. Quality of workmanship is excellent. Design advice by in-store designer was very good; he listened to our needs and offered several options we could choose from. Ethan Allen offers more furniture than other comparable stores featuring higher seat heights which are more comfortable for tall people.

...and 15 more consumer comments for Ethan Allen