Services We Rate Services we rate   Auto Services Healthcare Providers Home Services Financial Services Pet Care Stores Washington, DC area
Consumers Checkbook

Auto Services

Healthcare Providers

Home Care

Financial

Personal Services

Pet Care

Stores

Consumers Checkbook

Ratings & Advice

Buying a New Car

Consumers Checkbook

Popular

Doctors

Dentists

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Consumers Checkbook

Ratings & Advice

Consumers Checkbook

Popular

More Ratings & Advice

Services we rate
Checkbook Logo

FH Furr Plumbing Heating AC & Electrical

107-A W Edmonston Dr
Rockville, MD 20852 240-552-5588

Ratings

?
?%    
? out of 17 recommended

Consumer Ratings for FH Furr Plumbing Heating AC & Electrical — 17 Ratings

Register here and see full info on FH Furr Plumbing Heating AC & Electrical, FREE.
Percent of customers who rated service "superior" for:
Giving helpful advice
?
?%    
Doing work properly
?
?%    
Promptness/responsiveness
?
?%    
Overall quality
?
?%    

Consumer Comments for FH Furr Plumbing Heating AC & Electrical

Register here and see full info on FH Furr Plumbing Heating AC & Electrical, FREE.
Consumer from ARLINGTON, VA
Mar 16, 2024
Not Recommended
I believe FH Furr's model is to acquire smaller business to maintain an customer base. They don't seem too interestd in retention. I stuck with them for years because I liked a specific HVAC technician from the acquired company. For the first several years, I was able to continue to have him service our units. However, for the last three appointments, he was scheduled to come but did not after me waiting all day for him. Other technicians are very much hit or miss and generally I don't trust them. I'm leaving FH Furr because I have no reliable expectation that this technician will service my unit, which is why I tolerated the higher prices. Additionally, FH Furr is notorious for always trying to upsell you at every visit. I am comfortable deflecting those attempts, but it can be uncomfortable and wearing for some customers. Note, on a related matter, I received quotes to replace my hot water heater. I used Checkbook to call two firms and asked FH Furr for a quote because of my existing relationship. FH Furr was $1,000 higher. For the good, FH Furr has the advantage of being one stop shopping and they have lots of employees so they can likely address any emergent needs quickly. The problem is that price and quality is out of balance, which finally forced me to move on. As a final note, I did send an email summarizing my complaints asking for a response with 48 hours. It is now more than 72 hours later, and I never received a response. My fellow consumers can judge for themselves if you want to enter into a relationship with FH Furr. Good luck!
Consumer from Brentwood, MD
Sep 24, 2018
Not Recommended
In 2017, I contracted with them via Pepco because the upstairs rooms were hotter than the rest of the house, costing me greater A/C expenses. I worked with them on an energy audit to the upstairs bedrooms, removal of the acoustic ceiling tile in one room, addition/improvement of insulation, sealing in kneewalls, installation of new ceiling, insulation in the basement, and a follow-up energy audit. The auditor was very prompt and friendly but the workers didn't do an excellent job. The contractor was flaky. The HVAC crew were sloppy. The drywall installer/carpenter was friendly but did a low-grade job by using low grade wood for the knee wall doors, and he set the ceiling inappropriately for house settling (now there are cracks between ceiling and walls). The energy audit following the work showed improvement but I'll need additional solutions to get the house to a more efficient state. I wouldn't recommend them.
Consumer from Bethesda, MD
Sep 06, 2018
Recommended
Terrific. They were just acquired by another company Minnocks and look forward to their service.

...and 14 more consumer comments for FH Furr Plumbing Heating AC & Electrical

You won't find anything else like Checkbook

  • Nonprofit and independent
  • Takes no advertising or referral fees
  • Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
  • Thousands of undercover price comparisons
  • Complaint counts from local consumer agencies and attorney general offices

Related Content