Best Buy/Geek Squad

1200 Rockville Pike
Rockville, MD 20852 301-984-1479
Checkbook's Top Rating
Quality NO
Price NO**

Prices for Best Buy/Geek Squad

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Consumer Ratings for Best Buy/Geek Squad — 74 Ratings

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Percent of customers who rated service "superior" for: | = average for all computer repair shops
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Types of equipment shop repairs:

  • Apple desktops
  • PC laptops
  • Apple laptops
  • PC desktops
  • Tablets

Consumer Comments for Best Buy/Geek Squad

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Consumer from Silver Spring, MD
Feb 11, 2023
There was an unexpected $99 shipping charge even though I'm a Total Tech member. Took a long time for what turned out to be a minor repair, which was first diagnosed, before shipping out, as a disastrous mother-board failure.
Consumer from Rockville, MD
May 17, 2020
The Geek Squad at Rockville Pike is great! I like to go to this specific Geek squad because the staff is warm and professional. They really take the time to cater to your needs and take their time while doing repairs. They are also honest with you and are not interested in overcharging or piling unnecessary services. They go above and beyond!
Consumer from POTOMAC, MD
Jun 09, 2017
My son accidentally downloaded malware. We did not have to visit the nearest store at Rockville, but the 1-800 Geek Squad fixed the issue after we paid about $200 for a year of 24/7 Geek Squad coverage.

...and 5 more consumer comments for Best Buy/Geek Squad