Preferred Automotive

Name: Preferred Automotive
Address: 12356 Wilkins Ave, Rockville, MD, 20852, US
Telephone: 301-881-8530
Price range: $$
Rating: 4.0

12356 Wilkins Ave
Rockville, MD 20852 301-881-8530

Checkbook's Top Rating
Quality
Price	NO

86 ratings
92% gave a "superior" overall rating
- Prices 5% lower than average
Compare 496 nearby auto repair shops
"Trustworthy albeit a bit pricey. Taking their advice, I knew that everything my car needed would be..."
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Prices for Preferred Automotive

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Preferred Automotive — 86 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

Letting you know cost early what is this?

Advice on service options and costs what is this?

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Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Preferred Automotive

Number of complaints with local government consumer agencies and (complaint rate) what is this?

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

Acura
Audi
BMW
Buick
Cadillac

Chevrolet
Chrysler
Dodge/Ram
Fiat
Ford

Genesis
GMC
Honda
Hyundai
Infiniti

Jaguar
Jeep
Kia
Land Rover
Lexus

Lincoln
Mazda
Mercedes-Benz
Mini
Mitsubishi

Nissan
Porsche
Saab
Subaru
Toyota

Volkswagen
Volvo

Consumer Comments for Preferred Automotive

Consumer from POTOMAC, MD
Feb 18, 2025

Trustworthy albeit a bit pricey. Taking their advice, I knew that everything my car needed would be done (and done well).

Consumer from SILVER SPRING, MD
Jul 05, 2024

Long standing business. Attendant clearly explained what repairs were needed and why

Consumer from Rockville, MD
Sep 26, 2022

They have done good work on my cars, and they proactively identify items that one should consider doing preventive maintenance on (belts, hoses, fluids, etc.) immediately, and also in the future. They even provide pictures (via text/email) of your car parts (i.e. parts that may be worn or potentially problematic in the future), so that one can easily see and understand their recommendations. They also provide thorough explanations for any recommended preventive surface. They are also just nice, friendly people.

...and 14 more consumer comments for Preferred Automotive

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