Ourisman Lexus of Rockville

Name: Ourisman Lexus of Rockville
Address: 15501 Frederick Rd, Rockville, MD, 20855, US
Telephone: 301-762-9009
Rating: 3.0

15501 Frederick Rd
Rockville, MD 20855 301-762-9009

Checkbook's Top Rating
Quality
Price

89 ratings
70% gave a "superior" overall rating
Compare 498 nearby auto repair shops
"First year with this business: solid recommendations, prompt execution and courteous staff. It’s..."
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Prices for Ourisman Lexus of Rockville

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Ourisman Lexus of Rockville — 89 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

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Complaints for Ourisman Lexus of Rockville

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Current BBB report

Makes serviced:

Acura
Alfa Romeo
Audi
BMW
Buick

Cadillac
Chevrolet
Chrysler
Dodge/Ram
Fiat

Ford
Genesis
GMC
Honda
Hyundai

Infiniti
Jaguar
Jeep
Kia
Land Rover

Lexus
Lincoln
Mazda
Mercedes-Benz
Mini

Mitsubishi
Nissan
Porsche
Rivian
Saab

Subaru
Tesla
Toyota
Volkswagen
Volvo

Makes serviced under manufacturers' new-car warranties:

Lexus

Consumer Comments for Ourisman Lexus of Rockville

Consumer from WASHINGTON, DC
Dec 06, 2024

First year with this business: solid recommendations, prompt execution and courteous staff. It’s a Lexus dealer so from a cost standpoint it is not inexpensive but we prefer the experience.

Consumer from Washington, DC area
Jun 24, 2024

Overcharge. Don't get the problem fixed.

Consumer from NORTH BETHESDA, MD
May 27, 2024

I understand that ratings service say to stay away from dealerships for car service. I have purchased two Lexus cars from Lexus of Rockville and have always had my cars serviced there. I have had excellent service over the years. I don't think their prices are exorbitant. Perhaps I could pay less elsewhere, but I don't think I would get the level of service, quality of work, and customer service I get at Lexus of Rockville. My service advisor Jim Baker is the best. He cares about my Lexus as much as I do.

...and 13 more consumer comments for Ourisman Lexus of Rockville

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