Herson's Honda

Name: Herson's Honda
Address: 15525 Frederick Rd, Rockville, MD, 20855, US
Telephone: 301-279-8600
Price range: $$$$
Rating: 1.5

15525 Frederick Rd
Rockville, MD 20855 301-279-8600

Checkbook's Top Rating
Quality	NO
Price	NO

107 ratings
57% gave a "superior" overall rating
- Prices 22% higher than average
Compare 498 nearby auto repair shops
"I would not recommend Herson Honda for car repair. A well rated independent car repair shop gave me..."
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Prices for Herson's Honda

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Herson's Honda — 107 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

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Complaints for Herson's Honda

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Current BBB report

Makes serviced:

Honda

Makes serviced under manufacturers' new-car warranties:

Honda

Consumer Comments for Herson's Honda

Consumer from GAITHERSBURG, MD
May 14, 2024

I would not recommend Herson Honda for car repair. A well rated independent car repair shop gave me a website to verify if a repair shop is charging a fair price for a repair. I compared the website’s highest price for the following items performed at Herson. I am only sorry I did not check the website before going to Herson. This is a 2015 Honda Accord that is 8.5 years old with only 44,251 miles on the car. Herson’s Repair Prices: Repair F/R Brake Pads (795.05), Replace Spark Plugs (718.27), Replace Starter (1137.13). Highest Repair Prices on the Website for a 2015 Honda Accord: Replace F/R Brake Pads (738.00), Replace Spark Plugs (289.00), Repair Starter (948.00). For the spark plugs replacement, which is 429.27 more for the repair. Even with Honda parts that do not seem like a fair price, and I feel ripped off!! I am not complaining about the recommended replacements but the pricing of repairs, especially the spark plugs replacement. I did have a problem with my starter, and I wish I had just done the starter. I am looking for a new repair shop for the additional repairs recommended and any future repairs for my car. Once I went to them for a tire that was losing air, they recommended replacing all four tires. I went to a tire repair shop they replaced the valve stem for just $3.00. Once I went to them for an A/C problem that was not cooling, they said they needed to convert to the new refrigerant and would not repair the A/C. I went to an independent shop they replaced a plug for about 3.00 and added more of the refrigerant that was already in the car. At that time, there was no requirement for older cars to convert to the new refrigerant. Also, I wonder if they are behind the constant mailings about extended warranty, I have no intention of buying extended warranty and it is harassment.

Consumer from ROCKVILLE, MD
Apr 13, 2024

Repair and service estimates are reliable. Services get completed in reasonable time.

Consumer from ROCKVILLE, MD
Apr 13, 2024

I bought my 2008 Honda Fit from Herson's brand new. I've found the quality and integrity of service unfailingly superior all these years. I always discuss and they are honest about what is imperative versus what is recommended, whether after market parts are sufficient, etc. And I've never needed a re-do.

...and 25 more consumer comments for Herson's Honda

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