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Canal Clinic

9125 River Rd
Potomac, MD 20854 301-299-0880
Checkbook's Top Rating
Quality NO
Price NO

General Info for Canal Clinic

Animals practice treats
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Prices for Canal Clinic

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Consumer Ratings for Canal Clinic — 144 Ratings

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Percent of customers who rated service "superior" for: | = average for all veterinarians
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Consumer Comments for Canal Clinic

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Consumer from POTOMAC, MD
May 09, 2024
I needed to get my dog a bordatella shot quickly, but my regular vet would not be available for quite a while. Canal was very close and i was able to get a quick appointment and took my dog with his history of shots. I got the bordetella shot easily and they asked about the other shots that were due soon. I said i could go to my regular vet, but if a couple are important this time of year, go ahead. ISSUE #1: Without saying a word, they gave him every shot on the list and gave me a bill for several hundred dollars. ISSUE #2: I later noticed that one of the important shots was listed as a "3 week booster" and would expire during early April. I was puzzled but about 2 weeks later i got a notice to come in for another booster that would expire in 3 more weeks. I had never heard of a 3-week booster but when i called my regular vet, I confirmed my suspicion that they charged me for each 3-week booster the same price that i ususally would pay for the full year dosage. Issue #3: They included a note that they could find no evidence that he had a recent rabies shot that would still be effective. I did nothing because my regular vet is VERY careful about rabies shots. The next day, on a walk, i checked his collar for 3 metal tags. One gave his name and location info plus a note that he was "Microchipped." Another was a general county tag. The third was a clearly marked "RABIES" tag with an expiration of Nov. '24" It was not clear if they wanted to give the dog a rabies shot. ISSUE #4: Well this is more a personal issue than a professional one, but it got my negative attention. We got our dog (after 40 years of rescues) from a successful show breeder in Maryland who produced many champions of a popular breed. I've had other walkers comment on a "beautiful head" or "lovely specimen" and, when i note that they know the breed standard, they say "I go to the dog show each year." When i look at the top of the invoice with date of birth, animal species, weight, I saw next to breed "[breed name] mix." No other vet has ever suspected that this guy had any extraneous genes. Just saying.
Consumer from Bethesda, MD
Nov 25, 2023
Canal Clinic provides personal, professional and caring advice and treatment for my cat.
Consumer from Takoma Park, MD
Oct 08, 2022
Staff very responsive and helpful when I contacted them by phone last month

...and 16 more consumer comments for Canal Clinic

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