Sunrise at Montgomery Village
19310 Club House Rd
Montgomery Village, MD 20886 301-888-0017
Montgomery Village, MD 20886 301-888-0017
Ratings
Consumer Ratings for Sunrise at Montgomery Village — 7 Ratings
Percent of customers who rated service "superior" for:
Staff's friendliness/respect/concern
How well staff listen/communicate
Speed and punctuality of service
Teamwork/coordination of staff
Quality of food
Atmosphere and comfort of rooms
Staff's skill/caring/responsiveness
Overall quality
Consumer Comments for Sunrise at Montgomery Village
Sep 24, 2018
Jan 15, 2018
Aug 19, 2016
Some staff can be surly and bossy.
Atmosphere seems a bit isolating, as room doors are usually shut and the halls seem mostly empty: just a lot of closed doors.
Getting to outside medical appointments is restricted to two days per week and requires advance notice.
Residents seem to be late 80-s and up in age who have largely given up their former lives.
Depending on residents' status and needs, some things are charged extra, such as phone, tv, meals in some cases, etc. This can drive up cost from basic housing price.
Wins hands down over nearby Montgomery Village Health Care.
Possibly most facilities, including Sunrise, are not prepared to deal with multiple medical conditions or out-of-the ordinary ailments; this shows up in the responses of care staff: things are getting better; eat all your food (even though you are overweight), etc.
Suggest that readers check out non-profit facilities first.
...and 4 more consumer comments for Sunrise at Montgomery Village