Ourisman Honda of Laurel

3371 Ft Meade Rd
Laurel, MD 20724 301-498-7400

Ratings

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Consumer Ratings for Ourisman Honda of Laurel — 21 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Ourisman Honda of Laurel

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Consumer from Chevy Chase, MD
Oct 24, 2022
Recommended
Consumer from Washington, DC
Jan 31, 2022
Recommended
Consumer from Laurel, MD
Sep 18, 2021
Not Recommended
I have purchased TWO cars at Ourisman one in 2018, one in 2019 but my most recent experience to purchase yet another new car was less than ideal. I spent nearly 5 hours there working on paperwork all when I intended to pay cash for the vehicle. When we were finally wrapping up the deal after declining the extended warranties and other service add-on's, I noticed as the state licensing was being written up they were writing up the wrong vehicle! - a bait and switch on the vehicle I had agreed to purchase! Instead of an EX AWD CRV, they were titling a 2WD CRV. I brought this to their attention and then the process started again that I would owe MORE money! I ripped up my check and started walking out as they chased me down to say that they made the mistake and would honor the deal - it was already 10 PM! I left the dealership only to have them call and offer the correct vehicle later. I went back thinking they may have made a simple mistake and they started the big sales pressure all over... I needed to look at a different vehicle at a higher price. I left to purchase a vehicle elsewhere!!

...and 18 more consumer comments for Ourisman Honda of Laurel