Kaiser Permanente

10810 Connecticut Ave
Kensington, MD 20895 301-929-7354
Checkbook's Top Rating
Quality NO
For prices for glasses NO**
For prices for contacts NO**

Prices for Kaiser Permanente

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Consumer Ratings for Kaiser Permanente — 63 Ratings

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Percent of customers who rated service "superior" for: | = average for all opticians & optometrists
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Consumer Comments for Kaiser Permanente

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Consumer from Washington, DC
Mar 26, 2022
I have Medicare Advantage coverage through Kaiser that includes optical care. While the eye doctor was great, the optician staff was not. They told me I could try on only three frames, They told me I was not allowed to even look at the frame selection while I was waiting. Their prices were quite high -- higher than the $300 limit I was allotted -- and I was not allowed to use it outside Kaiser. Very disappointing
Consumer from Silver Spring, MD
Mar 02, 2022
I would recommend the vision center at Kaiser's Kensington location with some reservations. I got my last couple of pairs of glasses and lenses from them, and they've been fine. My last pair took about 10 days longer than expected, but they called me as soon as they were ready. The opticians were friendly. But lately it's impossible to really find frames that you want because you may only try on 5 pairs of frames per visit! This is a COVID precaution, but other places will let you try on many pairs of frames and simply put them in a container to be cleaned afterwards. They are also routinely behind schedule - 15-20 minutes on my visits. I waited about 15 minutes after my appt time this morning while both opticians appeared to be doing nothing but chatting with each other.
Consumer from Glen Echo, MD
Sep 18, 2021
I am a Kaiser HMO member and have always used their vision services for my glasses. Have heard complaints as to slow service but continually my glasses have arrived in just 3 or 4 days, now mailed to my house. Because of my HMO plan, the subsidized price of glasses is VERY reasonable. I also use HMO optometrists for annual visits -- always good.

...and 13 more consumer comments for Kaiser Permanente