Carlos Auto Service

3960 Howard Ave
Kensington, MD 20895 301-897-0880
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Prices for Carlos Auto Service

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Consumer Ratings for Carlos Auto Service — 227 Ratings

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Complaints for Carlos Auto Service

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Fiat
  • Ford
  • Genesis
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Saab
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Carlos Auto Service

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Consumer from SILVER SPRING, MD
Apr 03, 2025
I hired Carlos Auto to a) inspect my brakes after I'd installed new ones and align my wheels. They confirmed that I'd done almost everything correctly, but did correct one error. They completed their review and performed the alignment quickly at a competitive price. Due to issues with my clutch release, I then hired Carlos to inspect my clutch operation and perform any necessary repairs. My clutch had not been serviced since I bought the vehicle in 20 years, so I thought it might be time for restoration or replacement. Carlos inspected the clutch and confirmed that the clutch plate required service and the hydraulics, should be replaced. This work was performed over the course of a week; because of my car model (2005 Toyota RAV4 AWD, manual clutch), the engine needed to be lifted so that the clutch could be removed for the work. During the process, Carlos found that the replacement master cylinder was defective and ordered an original Toyota part, which took several weeks to arrive. At that point, Carlos replaced the defective part with the new master cylinder and the clutch now functions like brand new! I'm very pleased with the work by Carlos' staff and management and recommend them for superior work and reliability.
Consumer from SILVER SPRING, MD
Feb 25, 2025
I was a manager in the retail auto business for 40 years. Carlos auto service is in a class of it's own. Highly recommended. Bill Church, the owner is honest and forthright. I have been using them since I retired from the auto business for my vehicle maintenance.
Consumer from KENSINGTON, MD
Feb 24, 2025
Recently wen't beyond the usual to arrange for fabrication of a part that was no longer available for my beloved car to keep it going.

...and 56 more consumer comments for Carlos Auto Service