Home Depot
Germantown, MD 20876 301-515-7944
| Checkbook's Top Rating | |
|---|---|
| Quality | NO |
| Price | NO |
- 49 ratings
- 44% gave a "superior" overall rating
- - Prices 3% lower than average
- Compare 93 nearby appliance stores
- "Replaced GE stove with GE glasstop stove. Store staff was helpful and price was good with an additional..."
Read More Comments
Prices for Home Depot
Consumer Ratings for Home Depot — 49 Ratings
You won't find anything else like Checkbook
- Nonprofit and independent
- Takes no advertising or referral fees
- Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
- Thousands of undercover price comparisons
- Complaint counts from local consumer agencies and attorney general offices
Appliance Stores Articles
Where to Buy Appliances
Finding the right appliance, buying it, and getting it delivered and installed without hassles can be an aggravating experience. Fortunately, some area stores serve their customers well, and you don’t have to pay more to get this kind of treatment.
How to Get the Best Deal on Appliances
You want sound buying advice, careful and prompt delivery, and a trouble-free install—but you don’t want to pay a steep price for them. Fortunately, you don’t have to.
Kitchen Appliance Trends
Kitchen appliances continue to evolve due to new tech and changing styles—and because manufacturers and retailers need reasons to convince you to replace perfectly functional units.
Should You Buy Appliances Online?
Buying appliances online doesn’t always produce significant savings, particularly when you add in installation costs. Along with a possible lack of a price advantage, buying appliances online presents several other disadvantages.
Don’t Buy Extended Warranites for Appliances
If you’re a regular Checkbook reader, you already know where we stand on extended warranties (also referred to as “protection plans”).
Avoiding Common Headaches When Buying Appliances
The following tips will help you avoid the most common appliance-buying pitfalls.
The Great Gas Stove Debate: Why Consumers Are Being Pushed to Switch to All-Electric Cooking
Many states and municipalities have passed or are considering laws that ban gas hookups for new building projects and major renovations. While many consumers prefer gas stoves, there are good reasons to consider switching to electric.
Considering Energy Efficiency When Shopping for Appliances
“Is your refrigerator running?” is no longer the question. Instead, it’s “How much energy is it using?”
More Articles »
Related Content
- Appliance Repair Services
- Saving Energy at Home
- Extended Product Warranties: Should You Buy Them?
- Sale Prices Are Rarely Real Deals
- 30 Tricks Sellers Use to Manipulate You
- Buy Now, Pay Later Often a Debt Trap
- Prices: Where Have All the Bargains Gone?
- Checkbook’s Top Shopping Tips
- Right-to-Repair Fight
- Handyman Services
- Plumbers
- Electricians
- Cabinet Suppliers & Installers
- Countertop Suppliers & Installers
- Tile Installers
- Contractors: Remodelers & General
- Light Remodeling: Redo Your Kitchen or Bath for Less
- Product Recall Information
- Furniture Stores
- Interior Designers
- Hardware Stores
- 65 Things You (Probably) Shouldn't Pay For
- Flooring Suppliers & Installers
- Buying Used Stuff
- Defective Products: Strategies to Get a Refund or Replacement
Consumer Comments for Home Depot
Jan 29, 2024
Jan 16, 2021
Sep 17, 2018
Sales transaction was easy and smooth. The sales person and Appliance Department Manager were helpful and responsive.
Those were the good aspects.
Now for the less satisfying and frustrating aspects of purchasing durable appliances.
There ends up being too many layers of responsibility and less emphasis on accountability.
Home Depot's role is basically, make the sale.
All appliances are handled by a warehouse operated by GE. So if there is a problem, Home Depot has little to no responsibility. GE warehouse assumes responsibility of damage along with the Delivery service. Of course the Delivery is done by a third party contractor. You have 3 layers to deal with each with limited roles and responsibilities. Note, Home Depot does not have(own or control) a warehouse of appliances. The warehouse is owned by GE. Hint, another layer. This GE warehouse handles ALL the brands, LG, GE, Maytag, Whirlpool, etc. In my case, it took three attempt to get delivered a washing machine that was not damaged. I send the damaged washers back. Each time you send an appliance back it takes at lease a week to get a new one and get on the delivery schedule. So we waited at least three weeks without a washer. Do Inspect appliance before delivery truck leaves; once you sign for it, the appliance is yours. Next time, I will look for a retailer that has more control over the process end to end.
...and 3 more consumer comments for Home Depot