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Tile Center

7400 Lindbergh Dr #B
Gaithersburg, MD 20879 301-258-7878

Ratings

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Consumer Ratings for Tile Center — 5 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Tile Center

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Consumer from POTOMAC, MD
Jul 06, 2024
Recommended
I recently used the Tile Center is Gaithersburg to tile a wall in my kitchen, and I couldn’t have asked for a better experience! I had initially visited another major tile shop in Rockville, but the service there was uneven, the staff seemed to have limited experience, and I couldn’t find the color tile that I wanted. In contrast, the service at the Tile Center was superb, and, with the help of the very experienced manager, Frank, I found exactly what I wanted. Frank has an excellent sense of color, and he quickly found several good candidates in the cream color that I was looking for. The one we chose turned out to be perfect, as did the grout that he later recommended. Frank’s years of experience really showed their value. For example, he alerted me that I needed to take into account the lighting and reflections in the room when I evaluated how a tile would look on the wall. He also advised me that I should wait until planned new kitchen countertops were installed before finalizing my choice of the wall tile color. Another company was scheduled to install the new countertops, but the area behind the sink had a mold problem, a problem that needed to be addressed before the wall behind the sink could be tiled. Frank wisely recommended that he treat the mold after the old countertops were removed and before the new ones were installed, as this would give better access. Although this extra trip by the countertops company increased their cost, it was the right thing to do, and Frank made a special trip in which he successfully got rid of the mold before the new countertops were installed. The installation of the wall tile was exquisite! This work was done by James, an installer who said he had been at the Tile Center for 20 years. As with Frank, his experience really showed! Everything was done with great care and lined up perfectly! I was simply thrilled with how the result looked! I couldn’t be more pleased that I chose the Tile Center for this project, and they have certainly earned my highest recommendation!
Consumer from ROCKVILLE, MD
May 06, 2024
Recommended
The entire crew was top-notch.
Consumer from Olney, MD
Apr 27, 2023
Recommended
Complete remake of master bathroom, gut down to studs/subfloor and almost everything new, converted old tub to new modern shower, updated lighting (excellent), etc. Marvelous job, it's fabulous to use and looks fantastic! It's a long long process but worth it, took 5-6 months from idea to completion - from deciding to do it to planning and selections to final scope to crew availability (tied up on jobs ahead of ours in the queue) to actual renovations being done (roughly 4 weeks, it's a lot of manual work). Quality and customer satisfaction are everything for Frank, who guided us through the process and kept us well apprised of developments and who was coming at what time on what day. The tile, sinks, cabinets, faucets, countertop, and thick clear sliding glass shower doors are all high quality and the workmanship with tiles and plumbing etc. were all top rate with attention to detail, and adaptable to adjustments on the fly for little matters that arise in such projects. The lights he put in are extremely bright (LED) and I highly recommend dimmer switches to get all possible uses from calm dim to brilliant. Also consider aging-in-place details like grab bars and shower bench, easier to put in with the remodel than to later retrofit.

...and 2 more consumer comments for Tile Center

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