Best Buy/Geek Squad

15750 Shady Grove Rd
Gaithersburg, MD 20877 301-990-8839
Checkbook's Top Rating
Quality NO
Price NO**

Prices for Best Buy/Geek Squad

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Consumer Ratings for Best Buy/Geek Squad — 37 Ratings

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Percent of customers who rated service "superior" for: | = average for all computer repair shops
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Types of equipment shop repairs:

  • Apple desktops
  • PC laptops
  • Apple laptops
  • PC desktops
  • Tablets

Consumer Comments for Best Buy/Geek Squad

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Consumer from Germantown, MD
Mar 23, 2024
Best Buy Total Care is worth it for me; the team at the Gaithersburg store always solves my computer issues.
Consumer from Rockville, MD
May 22, 2021
My son's laptop needed a simple repair. After telling us the turn around would be a week, the laptop sat around in their Louisville service center for six weeks with no progress on the repair. And it was almost impossible to get updates on the repair status. After a lot of complaining, we had the computer sent back to us. It was in its unrepaired condition. We have learned our lesson, and will take the computer to a local shop rather than trusting Geek Squad again.
Consumer from GAITHERSBURG, MD
Apr 26, 2017
Took great careof my Lenovo PC

...and 1 more consumer comment for Best Buy/Geek Squad