Rosenthal Acura

Name: Rosenthal Acura
Address: 623 N Frederick Ave, Gaithersburg, MD, 20879, US
Telephone: 301-840-9333
Rating: 3.5

623 N Frederick Ave
Gaithersburg, MD 20879 301-840-9333

Checkbook's Top Rating
Quality	NO
Price	No Data

88 ratings
84% gave a "superior" overall rating
Compare 496 nearby auto repair shops
"Had a bad experience when our Acura developed transmission problems. Service staff was not customer..."
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Prices for Rosenthal Acura

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Rosenthal Acura — 88 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

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Complaints for Rosenthal Acura

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Current BBB report

Makes serviced:

Acura
Audi
BMW
Buick
Cadillac

Chevrolet
Chrysler
Dodge/Ram
Fiat
Ford

Genesis
GMC
Honda
Hyundai
Infiniti

Jaguar
Jeep
Kia
Land Rover
Lexus

Lincoln
Mazda
Mercedes-Benz
Mini
Mitsubishi

Nissan
Porsche
Saab
Subaru
Toyota

Volkswagen
Volvo

Makes serviced under manufacturers' new-car warranties:

Acura

Consumer Comments for Rosenthal Acura

Consumer from GERMANTOWN, MD
Mar 04, 2025

Had a bad experience when our Acura developed transmission problems. Service staff was not customer focused. Poor communication throughout the process. Frequent "he's not here -I'll have him call you" cases with no follow up. Very frustrating. I will say they provided a loaner which was terrific since they have my car about 1 month.

Consumer from MONTGOMERY VILLAGE, MD
Dec 06, 2024

I've been a customer for 19 years. In that time I've only had two service advisors. Customer service and work performed have always been exemplary. Customer lounge area has always been superior.

Consumer from Rockville, MD
May 20, 2024

They gave me a loaner because my car is unsafe until fixed.

...and 11 more consumer comments for Rosenthal Acura

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