Bray & Scarff

5419 Urbana Pike
Frederick, MD 21704 301-668-2001
Checkbook's Top Rating
Quality NO
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Consumer Ratings for Bray & Scarff — 25 Ratings

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Consumer Comments for Bray & Scarff

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Consumer from Damascus, MD
Oct 30, 2023
Although couldn't see the double wall mounted ovens I selected was familiar with the brand including both oven are convection and comes with amazing roll out racks
Consumer from Leesburg, VA
Jan 16, 2019
Used these guys twice last year, once for a replacement refrigerator and once for a replacement washer. Two entirely different experiences. The refrigerator experience was pleasant. We were limited in what we could consider because of the dimensions of our space. The salesman did the research, identified only two options anywhere, and arranged for us to examine models of both. WE selected one of the models, he quoted a price that was as low as we could find anywhere (we did our price research after we received the quote). Delivery was arranged and completed professionally and as agreed. The washer purchase was another story. We had already done our research and knew exactly what model we wanted and what it should cost. Two vendors came in with nearly identical quotes, to include delivery and installation. Our choice of vendor boiled down to which of two vendors could deliver the soonest. This outfit claimed they had the machine in their local warehouse and could deliver in two days, versus the other outfit having to get one shipped in and not being able to deliver for a week. We selected B&S (or is that BS?) because they said they had it in stock and could deliver in two days. We paid for the machine and set a delivery date and time for two days later. The next day, the sales lady called my wife and claimed she thought we lived in Frederick (we don't) and that they wouldn't be able to deliver our machine until the next scheduled delivery date in our area, a week later and on a day when either my wife or I would have to take leave from our jobs. Now, our delivery information that we gave her when we paid for the machine and arranged delivery CLEARLY had our delivery address indicated (it wasn't Frederick), and SHE WROTE THE DELIVERY TICKET! By this time, we had missed the delivery opportunity with the other vendor so we were stuck in a time crunch and left with no option. We felt deceived and were very disappointed. We will never use B&S again and we will never recommend them to anyone based on this experience.
Consumer from Frederick, MD
May 30, 2018
Lots of problems with installation of one of the appliances I bought, and I really had to fight to get the problems addressed.

...and 3 more consumer comments for Bray & Scarff