Petitbon Alarm

2125 Baldwin Ave #10-B
Crofton, MD 21114 301-858-0820
Checkbook's Top Rating
Quality

Consumer Ratings for Petitbon Alarm — 12 Ratings

Register here and see full info on Petitbon Alarm, FREE.
Percent of customers who rated service "superior" for: | = average for all home security companies
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated company "adequate" or "superior" what is this?
?
?%    

Complaints for Petitbon Alarm

Number of complaints with local government consumer agencies and (complaint rate) what is this?
?
Number of complaints with BBB and (complaint rate) what is this?
?

Areas Served by Petitbon Alarm:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NE
  • DC–NW
  • DC–SE
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Consumer Comments for Petitbon Alarm

Register here and see full info on Petitbon Alarm, FREE.
Consumer from Fairfax, VA
Sep 19, 2022
I explained the issue with my alarm system to the person on the phone and instead of trying to work to resolve it, they tried to up-sell me a complete new alarm system, including an option I specifically told them I did not want. I worked with another alarm company and they resolved the issue for about $225 instead of the $1500 cost Petitbon quoted. I gave them a Superior rating on "Pleasantness of staff" because they responded and provided a quote within a day.
Consumer from Mc Lean, VA
Apr 16, 2019
We couldn't be happier with our experience with Petitbon from the very beginning when John came to give us an estimate. He rapidly responded to all the questions we thought of after he left and kept in touch, but wasn't pushy, which we greatly appreciated. We were pleasantly surprised by how quickly the installation could be scheduled once we decided to use Petitbon. Both techs were very professional and pleasant. Since we have 2 cats, Vince spent time with me discussing motion detectors and alternatives including glass breakers and made helpful recommendations before starting the installation. They made sure everything was exactly the way we wanted and that everything worked properly, including the previously installed hardwired window and door detectors. Vince made sure I fully understood how to operate the system and got me set up with Total Connect. He was so nice. We are 100%+ satisfied with our Petitbon experience and highly recommend them. .