Via Services

2124 Baldwin Ave
Crofton, MD 21114 410-451-4104
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Prices for Via Services

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Consumer Ratings for Via Services — 181 Ratings

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Complaints for Via Services

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Areas Served by Via Services:

  • Alexandria
  • Anne Arundel Co.
  • Arlington Co.
  • DC–NW
  • DC–SW
  • Fairfax Co.
  • Howard Co.
  • Loudoun Co.
  • Montgomery Co.
  • Prince George's Co.
  • Prince William Co.

Types of appliances company repairs:

  • Electric dryers
  • Electric ranges
  • Freezers
  • Garbage disposers
  • Gas dryers
  • Gas ranges
  • Dishwashers
  • Refrigerators
  • Washing machines

Consumer Comments for Via Services

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Consumer from WASHINGTON, DC
Mar 26, 2025
Via has been called to repair my clothes dryer several times. In January & February 2024 they replaced a thermal fuse 3 times. In February 2025 (within a year of the last service) once again the dryer did not work and they advised that once again the fuse needed replacement. Although it was within a year since the last repair, they once again charged me for a visit (about $190) but would not replace the fuse without my paying for that as well (roughly an additional $130), which I refused to do. It doesn't seem to have occurred to Via that a repeated, frequently reoccurring problem must indicate that there is a cause, i.e. it's not just a fuse malfunctioning. So in all I paid several hundred dollars for a problem with no assurance that it would not reoccur again shortly. I decided to just buy a new drier, and not of the brands that Via purports to repair.
Consumer from Alexandria, VA
Mar 12, 2025
From March 12, 2025: Didn't give us an updated arrival time for a refrigerator repair. Initially told us between 8 am - 4 pm. We were home and available at 8 am. They arrived early -- a little past 7 am. Called and texted the tech immediately upon discovering he/she had already come and gone. Tech's VM box was full and rec'd no responses to texts. Calls to office were unsatisfying. They wouldn't schedule us for a return visit until 12 days later. Don't use these guys. Not good w/ communication or customer service.
Consumer from SILVER SPRING, MD
Mar 11, 2025
Company serviced a dishwasher this year and an HD washer last year. Knowledgeable technicians. Repairs were not complicated, but very well done. Will work with them as needed again

...and 36 more consumer comments for Via Services