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Crystal Exteriors

7232 Mainstream Way
Columbia, MD 21044 301-681-8186

Ratings

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Consumer Ratings for Crystal Exteriors — 161 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Consumer Comments for Crystal Exteriors

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Consumer from SILVER SPRING, MD
Jan 02, 2025
Recommended
It took us awhile (~ 3 months) to finally make a decision to change our entire entryway, but Mr. Li was patient in answering all our questions and let's us take our time in figuring out all the options. He was never pushy and always provided through responses to our questions. Even the lead manager that came on install day was extremely helpful and walked us through the process onsite. Definitely recommend for just being honest people with no pushy sales gimmick.
Consumer from ALEXANDRIA, VA
Sep 30, 2024
Recommended
I interviewed several door installers before selecting Washington Checkbook's top-rated door installers. Mr. Li is not your typical business owner, who is only intent on making a sale. He provided an honest evaluation of my current doors. He understood that the doors must conform to my HOA's strict requirements. He answered my questions, offered suggestions, but never pressured me to make a sale. From Mr. Li's initial visit to the seamless dealings with Jessica, who competently manages the office and the superb installers - all were exceptional. Ivan and his team of installers were pleasant, responsive to questions and tidied everything. Moreover Ivan told me to contact him with any subsequent questions about the doors. Mr. Li and Jessica did a final walk through during which they provided more suggestions for the care of my new doors. Jessica even reminded me not to forget to register my doors. For these reasons, I know that I selected the best door installers in the DMV and agree that Crystal Exteriors merits Washington Checkbook's top ranking.
Consumer from POTOMAC, MD
Mar 31, 2024
Recommended
Mr. Li was prompt and thorough in his communication throughout the process. Measurements are checked twice to ensure no issues. Installation was well within promised timeframe. Installation team was very professional and showed attention to detail. Very satisfied with the completed job and the price. The product from Provia (french entry doors in our case) appears to be high quality and the manufacturer offers numerous style and color options.

...and 158 more consumer comments for Crystal Exteriors

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