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Safelite AutoGlass

8701 Ritchie Dr
Capitol Heights, MD 20743 240-392-3550

Ratings

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?%    
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Consumer Ratings for Safelite AutoGlass — 72 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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?%    
Promptness/responsiveness
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Advice on service options and costs
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Overall quality
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Consumer Comments for Safelite AutoGlass

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Consumer from Upper Marlboro, MD
May 20, 2024
Recommended
Consumer from Bowie, MD
Mar 16, 2023
Not Recommended
Safelite screwed up the repair on my Kia Sorento, leaving the trim protruding at the top corner of the replacement windshield because they didn't have the 25-cent clip to secure it. Safelite was difficult to book--they act like they're doing you a favor, superfast on the repair (which isn't really a GOOD thing), and totally unresponsive if there's any problem. We've spoken to the store, to managers, to the company, to the insurance company, all promising that Safelite will fix their mistake, but never fulfilling any of their promises. AND they billed us for new windshield wipers that they didn't install. Slimy.
Consumer from Brandywine, MD
Mar 04, 2023
Recommended

...and 69 more consumer comments for Safelite AutoGlass

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