Ascend Appliance Services

108 Brighton Dam Rd #2025
Brookeville, MD 20833 301-800-5038
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Consumer Ratings for Ascend Appliance Services — 34 Ratings

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Consumer Comments for Ascend Appliance Services

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Consumer from NORTH POTOMAC, MD
Mar 27, 2025
Mohammed is a knowledgeable professional, easy to deal with and preformed the repair in a timely manner
Consumer from BETHESDA, MD
Mar 10, 2025
Very knowledgeable and honest. Others had advised us that the expensive Bosch over-stove microwave could not be repaired and needed to be replaced. Mohammed diagnosed the the problem and fixed it with one part. He also noticed that the fan (a critical element in a heating device) had fallen from its perch and was therefore unable to operate. He explained that the fan apparently had been designed to not be screwed in or physically attached in any way. It was simply pushed into a tight space that was supposed to secure it. However, a fan is a moving part. This one apparently vibrated out of its position, stopped working, and caused the microwave to overheat. Seems a mistake by Bosch to not even secure the fan. Mohammed secured it, replaced a damaged part, and now the microwave is working again, saving us the considerable cost of replacing it.
Consumer from BURTONSVILLE, MD
Jan 03, 2025
Mohammed installed our dishwasher and was a pleasure to interact with in all ways. I had been concerned that because a previous owner had laid a wood floor in the kitchen it would be difficult to remove the old dishwasher, and Mohammed gave me the bad news that we indeed had that very problem. But he had a solution: he would need to come back another day and use a power tool to cut off the legs of the old dishwasher. He was able to return the next day, and successfully removed the old dishwasher and installed the new one. Obviously making two visits was going to be more expensive than the initial estimate--though Mohammed had been careful to say up front that the initial estimate was based on the assumption that things went smoothly. Still Mohammed's final price was extremely fair. Plus his attitude from start to finish was pleasant, and he made sure to apprise me of any and all issues that arose. I highly recommend this business!

...and 16 more consumer comments for Ascend Appliance Services