Westwood Cleaners

5110 Ridgefield Rd
Bethesda, MD 20816 301-657-1813
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Consumer Ratings for Westwood Cleaners — 71 Ratings

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Percent of customers who rated service "superior" for: | = average for all shoe repair shops
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Consumer Comments for Westwood Cleaners

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Consumer from Washington, DC
Oct 18, 2023
AVOID! Do not go here for shoe resole/repair if you care about what your shoes look like. I paid for three pairs of Allen Edmonds shoes to be resoled/polished/new laces. The only positive was that the turnaround was fairly quick. But I didn’t ask for a rush job or anything. The first thing I noticed when picking up my shoes was that there were no new laces as I had requested. I didn’t inspect the shoes closely until I returned from traveling abroad and realized that the resoling work was extremely sloppy. Missed stiching in several places on the sole. One one shoe the sole had stitching on the side of the stacked heel instead of the top of the sole. Also, I’m not convinced that the shoes were polished. Avoid at all costs for shoe repair!
Consumer from Washington, DC
Aug 11, 2021
Westwood Cleaners/Shoe Repair can fix anything - and can make most anything look like new, or at least as close to new as possible. Very easy to do business with and the leather repairs are top-notch.
Consumer from SILVER SPRING, MD
May 27, 2017
I had 3 pairs of Dressports that needed Vibram sole replacements. Westwood had the best price and quality work. The owner was extremely helpful and professional. There was a misunderstanding on the repair but Garbis was gracious and gave me the benefit of the doubt. I appreciate the superior customer service!!!

...and 2 more consumer comments for Westwood Cleaners