Optima Designs

10319 Westlake Dr #137
Bethesda, MD 20817 301-984-2322

Ratings

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Consumer Ratings for Optima Designs — 325 Ratings

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Consumer Comments for Optima Designs

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Consumer from FAIRFAX, VA
Nov 05, 2024
Recommended
We hired Optima to paint the exterior of a house owned and occupied by a disabled family member. The owner worked with us to ensure that he understood what services the homeowner wanted accomplished, and at a reasonable price point. Employees were prompt, tidy, respectful of the occupants, and made this transaction easy for us and for the home occupants. We appreciate their promptness, tidiness, and willingness to take on a job with an added layer of complexity. We will be using them for additional work in the future.
Consumer from POTOMAC, MD
Oct 28, 2024
Recommended
Sanded chipped/weathered paint on exterior shutters and wrought iron railing (applied primer), before repainting. Applied two coats of paint. Truly a professional paint job at a reasonable price!
Consumer from BETHESDA, MD
Oct 21, 2024
Not Recommended
We selected Optima based on good reviews, and were so disappointed!! Gordon assured me he would closely supervise the work, but was never there, and his foreman for the job, was also frequently absent. The workers seemed minimally skilled, and were not able to prep properly. Although we had specifically agreed on what was needed as prep, including some repairs to wooden window frames, and despite being asked repeatedly, this was never done. Only on the last day were some third rate repairs done, and the quickly painted. That we had to have done again a few months later. So disappointed.

Response from Firm:
Very surprised and disappointed that a customer would post untrue comments about my company.

My foreman is always on the job site unless he's picking up materials or lunch.

I make a point to stop by my job sites everyday to make sure the customer is happy.

Customers never pay any money upfront.

Payment is received only after I walk the house with the customer and their happy with the work.

These allegations are false.

...and 322 more consumer comments for Optima Designs