Hardwood Artisans

4828 St Elmo Ave
Bethesda, MD 20814 240-483-0250
Checkbook's Top Rating
Quality

Consumer Ratings for Hardwood Artisans — 31 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Business Policies for Hardwood Artisans

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Delivers furniture
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Custom upholstery services
  • In-home interior design services available
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns

Consumer Comments for Hardwood Artisans

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Consumer from Silver Spring, MD
Oct 29, 2023
We researched and shopped around for real wood furniture for a long time before ordering our bedroom set from Hardwood Artisans. The store manager at their Bethesda store and salesmen provided great customer service; answering all our questions and meeting with us several times to custom design a dresser, chest, and nightstands to perfectly fit our room. The quality of the finished product is excellent and surprisingly the pricing (when on sale) is not much higher than the lower quality fake wood furniture of some big name furniture stores. I wish there were more local stores and artisans that still made real wood furniture.
Consumer from Bethesda, MD
Sep 24, 2022
Extremely nice and helpful staff. As pieces are made individually for each order, the turnaround time was a bit long. But the piece I order looked beautiful when it arrived.
Consumer from Washington, DC
Nov 07, 2020
They offer old school, made to order furniture including custom designs.

...and 5 more consumer comments for Hardwood Artisans