The Grout Medic

Beltsville, MD 20705 301-395-0780

Ratings

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Consumer Ratings for The Grout Medic — 5 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Consumer Comments for The Grout Medic

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Consumer from Bethesda, MD
Mar 09, 2023
Recommended
Consumer from Washington, DC
Jul 17, 2020
Recommended
Dennis came by for a free quote and provided a reasonable estimate. We had some leftover grout from our original installation, so that helped with the matching, etc. I think the job Dennis does is more than adequate. You do have to be very clear on what issues you want addressed to make sure it is all in the quote. Sometimes he gives ranges for quotes, in case he finds more issues. But all of his work was timely, efficient, within scope that I asked him to do and it looks great as well as he does a good job cleaning up. Cost effective and he fixed what we asked him to fix.
Consumer from Bethesda, MD
Oct 23, 2019
Not Recommended
We hired Dennis Cyr to re grout areas of our kitchen and front hall for over $900. When he left, the floor looked perfect. After a few days, the material he put as grout disappeared. Within a month, all of the grout that he supposedly replaced was cracked, also with empty spots.. He handed me the material he used when he left telling me to fix it myself if the grout came out. His written agreement said he would use flexible grout, however, the material he used did not say it was flexible. Sadly, that was $900 down the drain.

...and 2 more consumer comments for The Grout Medic