Edge Energy

6854 Distribution Dr
Beltsville, MD 20705 202-951-8901

Ratings

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Consumer Ratings for Edge Energy — 26 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Consumer Comments for Edge Energy

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Consumer from ALEXANDRIA, VA
Feb 20, 2025
Not Recommended
They installed Sunpower (since bankrupt) system in 2018. It has not delivered the guaranteed production (less than 80% annual production before the inverter went bad). Performance is seriously impacted by an inverter that went bad and I have been waiting 6 months for them to fix it. I have had >20 emails with the company trying to figure out what my options are for replacing the monitoring system (don't want to buy a defunct product line) and they CANNOT give me prices on the alternatives. Then they agreed to fix the inverter (under warranty) and if the monitoring system can't initiate the new inverter, they'll come back with an Enphase monitoring system (although at one point they also said my Tesla PWs could do the monitoring, but then got vague on the issues with that).
Consumer from WASHINGTON, DC
Feb 12, 2025
Not Recommended
First, I should have gotten more estimates, because I paid $38,000 for a system that should have been only about $25,000. Then they installed panels from a solar company that went out of business and didn't tell me. I had to contact them about how they plan to honor the warranty several months after installation. The installation process took a month and a half. The installers left the place a mess -- garbage everywhere on the floor. They installed a defective component and replaced it. They never would tell me when it will actually get online and start generating power until I finally dragged it out of them. I now have to manually input the power generated into the monitoring system, instead of having it done automatically. Never told me it would take about 9 months to see my first SREC payment. Lack of communication and vastly overpaid, and only started to talk to me after I left a bad review on Yelp.
Consumer from WASHINGTON, DC
Oct 27, 2024
Recommended
Even though their subcontractors had problems with supply, Edge did a fantastic job of keeping things on track. Plus, they do slate roofs!

...and 23 more consumer comments for Edge Energy