Caritas House Assisted Living

3308 Benson Ave
Baltimore, MD 21227 667-600-2660

Ratings

?
?%    

Consumer Ratings for Caritas House Assisted Living — 1 Ratings

Register here and see full info on Caritas House Assisted Living, FREE.
Percent of customers who rated service "superior" for:
Staff's friendliness/respect/concern
?
?%    
How well staff listen/communicate
?
?%    
Speed and punctuality of service
?
?%    
Teamwork/coordination of staff
?
?%    
Quality of food
?
?%    
Atmosphere and comfort of rooms
?
?%    
Staff's skill/caring/responsiveness
?
?%    
Overall quality
?
?%    

Consumer Comments for Caritas House Assisted Living

Register here and see full info on Caritas House Assisted Living, FREE.
Consumer from Severna Park, MD
Nov 16, 2017
Not Recommended
The facility is severely understaffed for the number of residents and the level of care needed. Some residents require nursing care, which takes staff away from those needing assisted living. Some staff work 11 hour shifts, and sometimes they work double shifts. The people who administer the medicines are the same ones who take out the trash, clean the bathrooms, do the laundry, and everything else. By the end of the shift they are exhausted. Due to the lack of staff, the residents are often left to fend for themselves when it is meal time or when it is time for the very limited activities the facility offers. There is a great turnover in the staff due to being overworked and understaffed.