Woburn Toyota

Name: Woburn Toyota
Address: 394 Washington St, Woburn, MA, 01801, US
Telephone: 781-933-1100
Price range: $$$$
Rating: 2.5

394 Washington St
Woburn, MA 01801 781-933-1100

Checkbook's Top Rating
Quality
Price

48 ratings
67% gave a "superior" overall rating
- Prices 41% higher than average
Compare 236 nearby auto repair shops
"They have done a great job honoring my warranty."
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Prices for Woburn Toyota

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Woburn Toyota — 48 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

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Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Woburn Toyota

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

Acura
Alfa Romeo
Audi
BMW
Buick

Cadillac
Chevrolet
Chrysler
Dodge/Ram
Fiat

Ford
Genesis
GMC
Honda
Hyundai

Infiniti
Jaguar
Jeep
Kia
Land Rover

Lexus
Lincoln
Mazda
Mercedes-Benz
Mini

Mitsubishi
Nissan
Porsche
Rivian
Saab

Subaru
Tesla
Toyota
Volkswagen
Volvo

Makes serviced under manufacturers' new-car warranties:

Toyota

Consumer Comments for Woburn Toyota

Consumer from Bedford, MA
Apr 14, 2020

They have done a great job honoring my warranty.

Consumer from North Reading, MA
Feb 25, 2019

They told me I would have to wait 1-1/2 for service. After 2-1/2 hours, they told me I was next. After 3-1/2 hours I was still not being taken care of. I asked for my keys and left. For a previous service, the on line scheduler said if I scheduled it on line and showed up on time, it would only take 45 minutes. It took 2 hours. Quite a while ago, I was having trouble over heating. They told me it was the radiator core which they replaced at quite an expense. When it still overheated, I took it to a local garage who correctly diagnosed the problem as the thermostat. 3 strikes, I'm out!! Never again. Now that they've gotten bigger, they are worse.

Consumer from Westford, MA
Dec 14, 2013

Very pushy staff that recommends unnecessary services.

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