Bob's Discount Furniture

263 Broadway
Saugus, MA 01906 781-231-8061
Checkbook's Top Rating
Quality NO

Consumer Ratings for Bob's Discount Furniture — 55 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Business Policies for Bob's Discount Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Website offers room designer software
  • Website offers the “See in my room” AR (augmented reality) tool
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns

Consumer Comments for Bob's Discount Furniture

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Consumer from Chelsea, MA
Dec 30, 2023
Although the team member I dealt with was aggressive and rude you can’t beat the pricing. Bob’s needs to reassess their staff if they care about their branding.
Consumer from Everett, MA
Dec 21, 2023
The staff that assisted us was super friendly and helpful. We were able to get everything we went in for in one trip, and delivery was quick and easy. Great experience.
Consumer from Malden, MA
Dec 16, 2023
extremely helpful staff and well organized. customer service is excellent here and they take the time to explain the product and find the answers to questions if they don't know them themselves. great team

...and 9 more consumer comments for Bob's Discount Furniture