Jordan's Furniture

50 Walker's Brook Dr
Reading, MA 01867 781-944-9090
Checkbook's Top Rating
Quality NO

Consumer Ratings for Jordan's Furniture — 272 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Business Policies for Jordan's Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • Website offers the “See in my room” AR (augmented reality) tool
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
7 days
Restocking fee what is this?
No Data

Consumer Comments for Jordan's Furniture

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Consumer from North Andover, MA
Dec 31, 2023
Great amount of furniture to see and evaluate
Consumer from Lowell, MA
Dec 30, 2023
While this particular store has a really cool kids play area with ice cream, water dancing, and obstacle course, the service offered inside the store left much to be desired. 'Sales' folks were sitting while I was walking around looking for help. Approached one lady and asked for help. She barely acknowledged my presence and when i asked for her name to follow up on kids furniture, she informed me "we all work together, you can come back and speak with anyone." Obviously left the store disappointed and visited another store where the service was so much better. They lost a customer for sure.
Consumer from Everett, MA
Dec 29, 2023
I love Jordans however their prices are much higher than any other furniture company

...and 36 more consumer comments for Jordan's Furniture