Planet Subaru

596 Washington St
Hanover, MA 02339 781-826-4444

Ratings

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Consumer Ratings for Planet Subaru — 20 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Reliability (standing behind products, delivering on time, etc.)
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Consumer Comments for Planet Subaru

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Consumer from Arlington, MA
Apr 18, 2022
Recommended
I can't rave enough about Planet Subaru. After waiting 12 weeks for another dealership to come up with a Subaru Forester for me, and not giving me ANY updates during that time, I looked online hoping I could find one on a lot somewhere that hadn't been sold. Planet Subaru had TWO that fit my needs. And they weren't already sold (supply chain issues right now means HIGH demand for cars). I put a deposit in over the phone that day, and went in the next day hoping to take one home that day. The ENTIRE staff leapt into action trying to get the financing, billing, insurance and vehicle prep done in time for me to take it home that day (it was a holiday weekend, so I'd have to wait several days to pick it up otherwise.) They were amazing, and were helpful and cheerful (as opposed to stressed and surly) throughout the process. I hope to use them for service, too, even though it's a long ride from home.
Consumer from Kingston, MA
Mar 08, 2022
Not Recommended
Consumer from Quincy, MA
Mar 29, 2021
Not Recommended
I took my Subaru there for basic maintenance and a recall issue. It almost 2 hours longer than estimated and the cost was extremely high.

...and 17 more consumer comments for Planet Subaru