Sudbay Chevrolet Buick Cadillac GMC

88 Causeway St
Gloucester, MA 01930 978-381-4120

Ratings

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Consumer Ratings for Sudbay Chevrolet Buick Cadillac GMC — 6 Ratings

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Consumer Comments for Sudbay Chevrolet Buick Cadillac GMC

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Consumer from Salem, MA
Mar 08, 2022
Not Recommended
My 2016 Buick was under warranty when the transmission died during the pandemic. While I did not have to pay anything for the work done, it apparently was difficult in securing the parts for my transmission as it took over three weeks for the job to be done. The staff was not at all helpful in telling me when the job would be completed.
Consumer from Gloucester, MA
May 01, 2020
Recommended
Consumer from Salem, MA
Apr 06, 2020
Not Recommended
I had a problem with my Onstar and was very accurate when I called Sudbay Buick as I was told to do from Onstar. My car was under warranty and they gave me an appointment and told me they would take care of the problem. When I got there, after waiting two and a half hours they told me that they would order the correct part from Onstar and I should bring the car back again. They told me what I had already told them. It's not like I live next door to the dealer and they may have my car whenever. It actually took three trips to the dealership and even then when they gave me my car it was not hooked up to Onstar. That should have been done. While it cost me nothing to have the problem eventually fixed, I wasted my time and effort bringing the car to them.

...and 3 more consumer comments for Sudbay Chevrolet Buick Cadillac GMC