Crate & Barrel
Chestnut Hill, MA 02467 617-964-8400
| Checkbook's Top Rating | |
|---|---|
| Quality | NO |
- 29 ratings
- 55% gave a "superior" overall rating
- Compare 39 nearby furniture stores
- "I love this Crate & Barrel, Quality products across the brand and their staff is incredibly helpful,..."
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Consumer Ratings for Crate & Barrel — 29 Ratings
Business Policies for Crate & Barrel
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- Has an online gallery/catalog
- Customers can order directly from store’s website
- Website offers room designer software
- Custom upholstery services
- Website offers the “See in my room” AR (augmented reality) tool
- In-home interior design services available
- Website lists prices for most items
- Downpayment required
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- Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
- Thousands of undercover price comparisons
- Complaint counts from local consumer agencies and attorney general offices
Furniture Stores Articles
Tips for Planning Furniture Purchases
Start by plotting out various furnishing arrangements. Consider your budget, how you will use the furniture, and how long you expect to keep it.
Where to Buy Furniture
At some furniture stores, well-informed helpful staffers make shopping pleasant and guide you to good choices. They quote accurate delivery time frames, and your stuff arrives as promised and as expected. But subscribers send us many, many complaints about abysmal furniture-shopping experiences. Fortunately, you can avoid common pitfalls.
How to Get the Best Furniture Deals
Price comparisons are extraordinarily difficult for furniture. Many products are sold exclusively by a single chain or by only one or a few stores per region. But there are some strategies you can use to save on furniture purchases.
Why Is Furniture So Bad Now?
These days, order an end table online or try to find a non-particle board bed for your kid at a furniture store, and you may feel like you’ve fallen into a morass of junk—even from supposedly higher-end chain stores. Why has furniture quality gone so downhill?
How to Assess Furniture Quality
How can you find furniture that will survive pets, kids, spills, and normal wear at a good price? Start by choosing a store with high ratings for advice and reliability. But it helps to know how to assess both upholstered and “case” goods.
Buying Furniture Online or Via Catalog
The only compelling reason to buy via the web is price. But in our experience, local retailers often offer prices that are roughly equivalent to—and often below—prices on the web when delivery costs are added.
Working with an Interior Designer
Does decorating your home—furniture, floors, wallpaper, artwork, etc.—overwhelm you? Do you want someone else’s design ideas or access to wholesale showrooms and more furniture choices? You might want to hire an interior designer.
More Articles »
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Consumer Comments for Crate & Barrel
Dec 29, 2023
Dec 21, 2023
Dec 21, 2023
...and 6 more consumer comments for Crate & Barrel