Massachusetts General Hospital
55 Fruit St
Boston, MA 02114 617-726-2000
Boston, MA 02114 617-726-2000
Checkbook's Top Rating | |
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Complex care |
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Simple care |
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Inpatient care |
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- 104 ratings
- 86% gave a "superior" overall rating
- Compare 44 nearby emergency rooms
- "They are my primary care physicians and know my medical information"
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Summary Ratings for Massachusetts General Hospital
Ratings From Physicians for complex emergency care

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Ratings From Physicians for simple emergency care

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Patient ratings for Massachusetts General Hospital — 104 Ratings
Percent of customers who rated service "superior" for:
= average for all emergency rooms
Overall Care

Speed of service

Staff pleasantness

Effort to relieve patient's anxiety/discomfort

Listening to/communicating with patient

Helpfulness in arranging follow-up care

Timely & Effective Care for Massachusetts General Hospital
How Often Hospital Followed "Best Treatment" Guidelines for Stroke Cases
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How Often Hospital Followed "Best Treatment" Guidelines for Heart Attack Cases
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Average Number of Minutes Patients Waited to be Seen by a Healthcare Professional
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Average Number of Minutes Patients Waited to be Admitted
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Average Number of Minutes Patients Waited to get to Room After Decision to Admit
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Average Number of Minutes Patients Waited to Receive Care and Be Sent Home
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Average Number of Minutes Patients Waited to Receive Pain Medication for Broken Bones
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Percent of Patients Who Left Without Being Seen
Front-line capabilities for Massachusetts General Hospital
Specialists always on duty
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Number of emergency department cases per year
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Trauma center designation
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Emergency medicine certified doctor always on duty
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Ratings for Inpatient Care for Massachusetts General Hospital
Percent of customers who rated service "superior" for:
= average for all emergency rooms
Risk-adjusted death rate for all selected case types

Overall Rating by Patients for Inpatient Care
Doctor's ratings for high-risk adult surgery

The Leapfrog Group's Hospital Safety ScoreSM
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Consumer Comments for Massachusetts General Hospital
Apr 23, 2022
May 12, 2021
Apr 30, 2021
...and 15 more consumer comments for Massachusetts General Hospital