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Red Dog Boston

274 Southampton St
Boston, MA 02118 617-427-2220

Ratings

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Consumer Ratings for Red Dog Boston — 8 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Promptness/responsiveness
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Advice on service options and costs
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Consumer Comments for Red Dog Boston

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Consumer from Roxbury Crossing, MA
Nov 23, 2023
Recommended
Consumer from Sudbury, MA
Nov 15, 2023
Recommended
Consumer from Boston, MA
Oct 28, 2022
Recommended
Overall, I'd recommend them because of how close this place is to my apartment. That said, I dropped my dog off at 8:30 am and was told he'd be down between 1-2. At 2:30, with no call from Red Dog, I called them. I had to call at least 5 times before someone answered. At that point, I was told his groom hadn't started and that he'd be another 2 hours. When I arrived, he was happy and healthy, and while the groom wasn't event/ideal, I was just happy to pick him up. Overall the process was fine but I'd highly suggest improving communication! I have no problem with things running late but to not hear an update 30 minutes after the window I was told, and for the customer to have to reach out is unacceptable.

...and 5 more consumer comments for Red Dog Boston

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