Warby Parker

All locations combined
Checkbook's Top Rating
Quality
For prices for glasses NO**
For prices for contacts

Prices for Warby Parker

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Consumer Ratings for Warby Parker — 186 Ratings

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Consumer Comments for Warby Parker

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Consumer from JAMAICA PLAIN, MA
Aug 28, 2024
The retail store looks like it has a larger selection of frames than it does because they show the frames in every size. Notwithstanding their ads which show low prices, the final cost of glasses was about $500. I was shocked. Also, the service I received alternated between inferior and barely adequate. When I asked the person helping me about what add-ons they had (such as resistance, warrantees, etc.) their first answer was “all the usual. “ I had to keep questioning them to try to get a complete answer. They also said that I was lucky I had them to work with because the sales reps who were in on other days were terrible. I also was unpleasantly surprised when I went in one day with another pair of glasses and asked them to put one of the side pieces back on. They told me that they don’t do that for glasses that are not from their store. That is the only time I have ever asked an optician for a three-minute repair and was refused. Their service people do not have even half , the knowledge of an optician in an independent store, and are barely courteous. I will not be returning.
Consumer from Newton Highlands, MA
Feb 11, 2023
Prices were very reasonable, variety was great, staff was junior, but very helpful