Macy's
All locations combined
Checkbook's Top Rating | |
---|---|
Quality | NO |
- 58 ratings
- 58% gave a "superior" overall rating
- Compare 44 nearby furniture stores
- "Bed frame broke due to missing boards that weren't installed. Delivery took far longer than any..."
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Consumer Ratings for Macy's — 58 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for Macy's
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- In-home interior design services available
- Repair services available for case pieces and/or upholstered furniture
- Has an online gallery/catalog
- Website lists prices for most items
Store's payment policy for furniture that is special ordered
- Down payment required
Return time period for special-order items (in original condition)
3 days
Restocking fee
25%
Return time period for in-stock items (in original condition)
3 days
Restocking fee
15%
Consumer Comments for Macy's
May 08, 2019
Feb 08, 2018