Cityside Subaru

Name: Cityside Subaru
Address: 790 Pleasant St, Belmont, MA, 02478, US
Telephone: 617-826-5000
Rating: 3.0

790 Pleasant St
Belmont, MA 02478 617-826-5000

Checkbook's Top Rating
Quality
Price

72 ratings
71% gave a "superior" overall rating
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"The Cityside Subaru service crew are friendly, efficient, and professional. My only complaint is when..."
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Prices for Cityside Subaru

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Cityside Subaru — 72 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

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Complaints for Cityside Subaru

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Current BBB report

Makes serviced:

Subaru

Makes serviced under manufacturers' new-car warranties:

Subaru

Consumer Comments for Cityside Subaru

Consumer from BROOKLINE, MA
Apr 02, 2024

The Cityside Subaru service crew are friendly, efficient, and professional. My only complaint is when their express service is so mobbed that they turn me away.

Consumer from Weston, MA
Oct 20, 2020

I purchased my 2 last vehicles from Cityside Subaru in Belmont and have had them do all but occasional minor service work (like an oil change for an unexpected trip or car inspection) on both cars ever since. The shop has continued to meet my expectations and has always done excellent work on my cars with no problems. I find they communicate effectively and I've been very happy with the introduction of their Express Service which is well run and works very well for me. Yes, I may pay more for these dealer repair services than I might at small local shops, but I trust their people, know I am getting Subaru parts for all repairs and I've always gotten good results from them. Being a steady customer has also meant that I've gotten attention when I've needed it. So I'm a happy long-term customer. I haven't had serious issues with my 5 yr old car year so I can't rate "advice on service options/costs for 2019/2020.

Consumer from Cambridge, MA
Apr 14, 2020

Service took much longer than anticipated and charges were overblown (finally reduced after I called and spoke with a manager).

...and 7 more consumer comments for Cityside Subaru

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