Walter E Smithe Furniture

280 S Milwaukee Ave
Vernon Hills, IL 60061 847-821-9520
Checkbook's Top Rating
Quality NO

Consumer Ratings for Walter E Smithe Furniture — 22 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Business Policies for Walter E Smithe Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
  • Custom upholstery services
  • In-home interior design services available
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Downpayment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns

Consumer Comments for Walter E Smithe Furniture

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Consumer from Buffalo Grove, IL
Sep 27, 2021
I went in looking for a recliner set (love seat, and couch). It took awhile to obtain help. The sales person had little to interest in helping me, and was actually more interested in a family looking for a living room set. big turnoff. Also, i was told to just wander around the store to look for the item i was interested in and i should find her to get a price. At that point i was done. walked out, never to return, and have told friends to avoid this place. also, they are overpriced.
Consumer from Lake Zurich, IL
Aug 17, 2020
Great customer individual service ! Quality furniture
Consumer from Northbrook, IL
Dec 02, 2014
We had a very positive experience buying a sofa here. Our saleswoman was very helpful. The price wasn't rock bottom, but was fair and the value was good. Our sofa was delivered as promised, and is beautiful.