Ashley

551 N Milwaukee Ave
Vernon Hills, IL 60061 847-719-7200
Checkbook's Top Rating
Quality NO

Consumer Ratings for Ashley — 62 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Ashley

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Soil and stain treatment for upholstered furniture upon request
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns

Consumer Comments for Ashley

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Consumer from Chicago, IL
Dec 29, 2023
It’s a pretty good store
Consumer from Chicago, IL
Nov 21, 2022
The staff acted like they didn’t want to work and was kind of rude
Consumer from Chicago, IL
Nov 15, 2022
Prizes are like 300 above other furniture stores for same item

...and 9 more consumer comments for Ashley