Napleton Palatine Subaru

Name: Napleton Palatine Subaru
Address: 1911 N Rand Rd, Palatine, IL, 60074, US
Telephone: 847-255-5700
Rating: 1.5

1911 N Rand Rd
Palatine, IL 60074 847-255-5700

Checkbook's Top Rating
Quality	NO
Price	NO**

30 ratings
57% gave a "superior" overall rating
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"Note that this business is now Napleton's. We are extremely pleased with their service. They..."
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Prices for Napleton Palatine Subaru

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Napleton Palatine Subaru — 30 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

Starting and completing work promptly what is this?

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Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Napleton Palatine Subaru

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Current BBB report

Makes serviced:

Acura
Audi
Buick
Cadillac
Chevrolet

Chrysler
Dodge/Ram
Ford
GMC
Honda

Hyundai
Infiniti
Jeep
Kia
Lexus

Lincoln
Mazda
Mitsubishi
Nissan
Porsche

Saab
Subaru
Toyota
Volkswagen
Volvo

Makes serviced under manufacturers' new-car warranties:

Subaru

Consumer Comments for Napleton Palatine Subaru

Consumer from Des Plaines, IL
May 30, 2019

Note that this business is now Napleton's. We are extremely pleased with their service. They complete the work within the promised time and keep you informed of any additional service needed and provide quotes and time needed to repair.

Consumer from Park Ridge, IL
Jan 24, 2019

This is now Napleton Subaru / Mazda of Arlington Heights

Consumer from SCHAUMBURG, IL
Apr 15, 2018

I was impressed with the appointment process, customer focus of service advisor and the speed with which the passenger side air bag replacement took (I waited and it was about 2-2.5 hours). They indicated that my 2 daytime running lights were out and they replaced, $72 and change). They also indicated that I needed fluid changes, I didn't and I declined. Good place for warranty work. I'd follow owners manual to make sure what's suggested. is required.

...and 4 more consumer comments for Napleton Palatine Subaru

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