Costco

1901 W 22nd St
Oak Brook, IL 60523 630-928-0235

Ratings

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Consumer Ratings for Costco — 19 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Overall quality
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Consumer Comments for Costco

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Consumer from CHICAGO, IL
Oct 17, 2024
Not Recommended
Went for warranty replacement of time. Had appointment and arrived on time. Waited 1 1/2 hours for service at which time told I no longer had warranty even though I did . Was told that even though I initially purchased 4 tires, even though I had previously was there for a replacement of a defective tire (one), they said the warranty covers only one replacement without extra charges, which is not accurate since my initial purchase was for four tires. The result: after 2 /12 hours wait they replaced the defective tire and charged me about $250 for that tire when I initially had purchased all four tires for about $400 total installed for all four. Employee wouldn't even listen to my overcharge. forget this place.
Consumer from Chicago, IL
Mar 09, 2023
Recommended
Consumer from Oak Brook, IL
Feb 25, 2023
Recommended

...and 16 more consumer comments for Costco