Ashley

1584 S Rte 59
Naperville, IL 60564 630-369-3001
Checkbook's Top Rating
Quality NO

Consumer Ratings for Ashley — 74 Ratings

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Percent of customers who rated service "superior" for: | = average for all furniture stores
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Ashley

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • Has an online gallery/catalog
  • Repair services available for case pieces and/or upholstered furniture
  • Customers can order directly from store’s website
  • Website lists prices for most items
Store's payment policy for furniture that is special ordered
  • Full payment required at the time of purchase
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns

Consumer Comments for Ashley

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Consumer from Chicago, IL
Dec 31, 2023
When it comes to furniture Ashley’s got exactly what you need with reasonable pricing
Consumer from Lombard, IL
Dec 31, 2023
Okay products. Staff nice
Consumer from Yorkville, IL
Dec 29, 2023
Poor costumer service and quality of product is terrible.

...and 15 more consumer comments for Ashley