NTB

2475 W Golf Rd
Hoffman Estates, IL 60169 847-884-0171

Ratings

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Consumer Ratings for NTB — 4 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Overall quality
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Consumer Comments for NTB

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Consumer from Streamwood, IL
Mar 29, 2017
Not Recommended
Condescending sales person. Walked out.
Consumer from Elk Grove Village, IL
Dec 21, 2014
Recommended
Consumer from Streamwood, IL
Dec 01, 2013
Not Recommended
Worst experience I ever had at an NTB. Before I get to the problems I had, the manager, a very heavyset man (cannot remember name) was sexist and hitting on all the women. Making openly, a lot of perverted comments to all the women. You could cut the air with the knife with the uneasiness it made for everyone else in the shop. It really offended me and I'm a man. My complaint came mainly from being made me wait for over an hour in the cold to pick me up (service they provide) after stating the specific time to pick me up. Told me my car would take 3 hours of service when I dropped it off in the morning at 7am. Was told it would be done that morning. Got back around 5pm and they hadn't started any work on my car. When asked why, they told me, "since you didn't wait here for your car to get done, we put it at the end of the day to work on it". Why drop my car off at a place like this in the early morning, use their drop off service to go to work, only to arrive at the end of the day to find out they had not planned to work on my car before closing. Liars, perverts and also unprofessional.

...and 1 more consumer comment for NTB