Infiniti of Hoffman Estates

1075 W Golf Rd
Hoffman Estates, IL 60169 224-653-2901

Ratings

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Consumer Ratings for Infiniti of Hoffman Estates — 4 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Reliability (standing behind products, delivering on time, etc.)
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Consumer Comments for Infiniti of Hoffman Estates

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Consumer from Elgin, IL
Mar 18, 2021
Recommended
Always very professional. Is attentive to my needs and very helpful in determining the needs of my vehicle.
Consumer from Des Plaines, IL
Apr 03, 2020
Not Recommended
Consumer from Hoffman Estates, IL
Jan 18, 2020
Recommended
My wife and I have purchased 4 vehicles from the Motorwerks organization, the last two from the Hoffman Estates location. Sales staff was friendly enough but as soon as the sale closes, you're pretty much on your own. We both had issues and questions with our new vehicles and we really never got the answers we were seeking. Ultimately we went to the web for accurate information and resolved the issues however we believe the dealership should have been able to provide information about their vehicles. The Barrington road location seems to have better staff and management and should we decide to buy an Infiniti in the future we will use that location over Hoffman Estates.

...and 1 more consumer comment for Infiniti of Hoffman Estates