PetSmart

4465 Hwy 14
Crystal Lake, IL 60014 815-479-8059
Checkbook's Top Rating
Price
Quality NO
  • 16 ratings
  • 75% gave a "superior" overall rating
  • - Prices 27% lower than average
  • "Expensive boarding and rather cramped quarters. But they did play with my pet and were timely and prompt."
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Services and Business Policies for PetSmart

Types of animals kennel boards
  • Cats
  • Dogs
Services
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Prices for PetSmart

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Daily Boarding Rates for PetSmart

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15-pound schnauzer
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35-pound springer spaniel
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65-pound golden retriever
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90-pound old english sheep dog
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Price for pair of 35-pound springer spaniels boarded in same run
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Cat
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Additional Fees for PetSmart

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Required one-time fee (entry fees, membership fees, medical tests, etc.)
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Exercise dog individually 15 minutes per day
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Give dog one pill each day
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Feed dog food provided by owner
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Fee for a bath for dog before checkout
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Fee for nail trim for dog during stay
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Consumer Ratings for PetSmart — 16 Ratings

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Percent of customers who rated service "superior" for: | = average for all kennels
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Complaints for PetSmart

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Number of complaints with BBB
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Consumer Comments for PetSmart

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Consumer from Highwood, IL
Oct 28, 2022
Expensive boarding and rather cramped quarters. But they did play with my pet and were timely and prompt.
Consumer from Cary, IL
Jun 21, 2020
This PetSmart has great staff who really love the pets they work with. The option of giving your dog some time to play in doggy daycare is awesome.
Consumer from CARY, IL
May 14, 2016
We've been kenneling our puppies at this PetSmart for more than ten years. Our puppies are always happy and in good health when we pick them up. We usually pay for the suite so they can watch Animal Planet on TV.