Pauly Toyota

1035 S Rte 31
Crystal Lake, IL 60014 815-459-7100

Ratings

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Consumer Ratings for Pauly Toyota — 31 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Reliability (standing behind products, delivering on time, etc.)
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Overall quality
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Consumer Comments for Pauly Toyota

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Consumer from La Grange Park, IL
Jul 03, 2023
Not Recommended
Ordered car in January,2022. The car I ordered never arrived, I had to settle for a lesser vehicle. New car was delivered in December of 2022. They said the car I order might be another twelve months. I received only one key fob, and was told that the second one would be mailed to me in a week or two. Six weeks later I was told to contact Toyota directly. They told me the fob would be delivered in April. It is now July and I still do not have a key fob, although two dealers told me they could make me one if I lost the one I have, and I would have to pay for it. Toyota now tells me in September I will receive a letter instructing me to go to my local dealer who will make me my second key fob. The dealer I bought the car from has been no help as have no one associated with Toyota.
Consumer from Mundelein, IL
Sep 18, 2021
Recommended
Professional sales personnel who are easy to work with
Consumer from Huntley, IL
Mar 27, 2021
Recommended

...and 28 more consumer comments for Pauly Toyota