Mattress Firm

3145 S Ashland Ave
Chicago, IL 60608 773-384-1499

Ratings

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Consumer Ratings for Mattress Firm — 22 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Consumer Comments for Mattress Firm

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Consumer from CHICAGO, IL
Mar 03, 2025
Not Recommended
I recommend the staff at this store, but I had a warranty claim for a mattress set bought in July 2023, and the online Mattress Firm customer service was terrible. The staff at 3145 N. Ashland helped as best they could.
Consumer from Chicago, IL
Dec 23, 2023
Recommended
Basic mattress store mostly, better prices than competitors
Consumer from Chicago, IL
Dec 22, 2023
Recommended
Mattress firm is better than most

...and 19 more consumer comments for Mattress Firm